Frequently asked questions
When you make a reservation through our booking site you will complete a form with your name, address etc and provide payment details.
Payment will be taken automatically from your account approximately 7 days before your arrival.
Our cancellation policy will be shown before you make a reservation and on your confirmation documents.
Once a reservation has been made our automated messaging system will send you a welcome message, details of self check in, directions to find us and an information sheet of useful information.
Are Dogs Welcome at The Creel Yard?
Yes. Well behaved dog and their owners are welcome to stay in the pods.
We ask that dogs are kept under control at all times, they are not brought into communal areas and are not left unattended in the pods.
Do you provide bedding?
Yes. Each pod has sheets, pillows and duvets (with covers). We also provide a fluffy blanket per bed and hot water bottles if required.
Do you provide towels?
No. if you require a towel you are welcome to hire one on arrival - cash only.
Are the pods warm?
Yes. But like all camping experiences it depends on how you use them. If you go to bed warm you will stay warm. Please wear appropriate clothing for our climate.
Do the pods have electricity and WIFI?
Yes. Our double pods have a double socket, our Overnighter and Family/Group pods have a double socket per bed. Each pod has electric lighting and WIFI.
Can you stand up in the pods?
You can stand up in our family/group and Overnighter pods. Our double pods are not designed for you to stand up inside. You enter them by sitting on the edge of the door and shuffling in!
Are the pods accessible?
All the pods have steps, are up inclines, down windy secret paths or across gravel surfaces. If you have any mobility problems contact me to discuss. Our communal areas and bathrooms are all accessible.
Do you allow tents and campervans?
No. On rare occasions we may allow small campervans to stay if a pod is reserved as well.
Are you close to public transport?
We are 3 miles/5 km from the nearest bus stop. For buses search for CNES bus timetables North Uist spinal route.
Are you close to The Hebway Walking and Cycling routes?
We are 3 miles/5 km from both the Hebway walking and cycling routes. Grimsay Island is a recommended detour for the route and adds an additional 6 miles to the way.
Are there places to eat nearby?
Yes. Namara Seafood Cafe is a 10 minute walk away at Kallin Harbour (open till 1600). Grimsay Community Cafe is a 20 minute walk away (open till 1500).
Can you buy fresh seafood locally?
Yes. Namara Seafood shop is10 minutes walk away and sells a range of ready to eat lobster, crab, scallops langoustines and other delicacies. You can also buy uncooked or live shellfish and cook it for yourself in our well equipped communal kitchen.
Are there places to eat in the evening close by?
Yes. North Uist and Benbecula have a range of restaurants and takeaways to eat at. The closest is about 6 miles distant.
Are there supermarkets close by?
There is a Coop supermarket in Creagorry 10 miles away on Benbecula (open 0700-2200) and a couple of smaller supermarkets in Balavanich 6 miles away (open until 2000).
What is there to do at Grimsay?
Grimsay is an island between Benbecula and North Uist. There is museum featuring Grimsay built fishing boats, a woolen mil, a working fishing harbour and Lady Anne Wildlife tours where you may see whales, porpoise, seals, sea eagles, puffins and numerous other sea birds. For those interested in archeology Grimsay has one of the bet preserved Iron Age wheelhouses in Scotland.
Can we kitesurf or kayak nearby?
Yes. Uist has some of the best Kitesurfing and sea kayaking in Western Europe.
Are there Midges?
Rarely. Uist has constant Southerly or Westerly breezes which keeps our small midge population dormant. In 2025 there were 138 midge free days in a 140 day season.
Are there clothes washing and drying facilities?
Yes. We have a washing machine and tumble dryer for guest use. A small charge is made - Cash only.
Please contact me if the question you require answering is not here.